Terms and Conditions

The following sections outline our main terms & conditions with links to other specific pages. Please read all sections carefully.

If you require any further information on our terms & conditions, or any other aspect of our business or services, please contact us.


For items in our online shop showing as in-stock please allow 2-4 working days for delivery. For Items shown as on back order please allow 7-14 days for delivery.

Bespoke photographic prints can take 7-14 days from the confirmation of purchase. An estimated delivery date will be confirmed by email once your selected photograph, size and paper type has been selected.

By submitting your order to Neon Light Photography you are entering into a contract with us to supply you with items as described in the product details, our acceptance, via email, of your submitted order means this contract becomes binding.

In the very rare circumstance that the product you ordered is unavailable you will be contacted as soon as possible to discuss which action you would like us to take, such as receiving a full refund or substitute product.


Neon Light Photography is a trading name of Neon Otter Marketing Consultancy.


All content, images and product designs are copyright © 2020 of Neon Light Photography. All rights reserved.

Product details and images can be shared via social network sites, such as Facebook, Twitter, Google and Pinterest, so long as credit is given to Neon Light Photography and/or URL links are provided to our site.

If you wish to use the images, or any other site content, for any other purpose please contact us. Failure to do so will be a breach of copyright laws and may result in Neon Light seeking legal action.


With the exception of greetings cards and calendars, all of our items are made to order. As such the images used to display the product are for illustrative purposes only. Your item will match display images as closely as possible, although some slight differences may be present.

Photographs viewed on a computer screen may differ from the printed product, however we always try to ensure the printed product is as close to the screen version as possible.


All product prices are in Great British Pounds (GBP). Neon Light Photography is not currently VAT registered so prices do not have taxes applied.

Neon Light Photography is not responsible for import duties which may be applicable.


Content on Neon Light Photography’s website is suitable for all ages and does not contain any restricted content.

Neon Light Photography cannot be held responsible for any content on third party websites provided through links on this website.

Monthly Prize Draw Terms and Conditions

Full terms and conditions for our monthly prize draw can be found here.